Shipping Policy

At Cleon Smart Appliances Pvt Ltd., we are committed to delivering your orders in a timely and secure manner.

1. Order Processing

Orders are processed within 1–3 business days after successful payment confirmation. Orders are not processed on Sundays or public holidays.

2. Shipping Timeline

Delivery usually takes 3–7 business days depending on your location. Remote areas may take longer.

3. Shipping Charges

Shipping charges (if applicable) are calculated at checkout. We may offer free shipping on selected orders or promotions.

4. Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS.

5. Delivery Delays

While we aim for timely delivery, delays may occur due to courier issues, weather conditions, or unforeseen circumstances.

6. Failed Deliveries

If delivery fails due to incorrect address or unavailability, additional shipping charges may apply for re-delivery.

7. Damaged Package

If you receive a damaged package, please do not accept it and contact us immediately.

8. Contact Us

For shipping-related queries, contact care@cleonsmart.com.